Frequently Asked Questions

Find answers to common questions about our HR management platform. Can't find what you're looking for? Contact us for help.

Popular Questions

Most frequently asked questions by our users

What is HR AI and how does it work?

HR AI is a comprehensive human resources management platform that leverages artificial intelligence...

How does the AI interview evaluation work?

Our AI analyzes interview responses, communication skills, technical competency, and cultural fit ba...

What is HR AI and how does it work?

HR AI is a comprehensive human resources management platform that leverages artificial intelligence...

Who can use HR AI?

HR AI is designed for organizations of all sizes - from startups to large enterprises. Whether you'r...

Can I integrate HR AI with other tools?

Yes! HR AI offers robust API integration capabilities. We support popular tools like Slack, Microsof...

Is there a free trial available?

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start...

General

HR AI is a comprehensive human resources management platform that leverages artificial intelligence to streamline your HR processes. It helps with candidate evaluation, interview scheduling, performance tracking, and much more. Our AI-powered tools assist in making data-driven decisions while reducing manual workload.
HR AI is a comprehensive human resources management platform that leverages artificial intelligence to streamline your HR processes. It helps with candidate evaluation, interview scheduling, performance tracking, and much more. Our AI-powered tools assist in making data-driven decisions while reducing manual workload.
HR AI is designed for organizations of all sizes - from startups to large enterprises. Whether you're an HR manager, recruiter, team lead, or business owner, our platform provides tools tailored to your specific needs and role within the organization.
HR AI is designed for organizations of all sizes - from startups to large enterprises. Whether you're an HR manager, recruiter, team lead, or business owner, our platform provides tools tailored to your specific needs and role within the organization.
We take data security very seriously. All data is encrypted in transit and at rest using industry-standard encryption protocols. We comply with GDPR, CCPA, and other privacy regulations. Regular security audits and penetration testing ensure your sensitive HR data remains protected.
We take data security very seriously. All data is encrypted in transit and at rest using industry-standard encryption protocols. We comply with GDPR, CCPA, and other privacy regulations. Regular security audits and penetration testing ensure your sensitive HR data remains protected.

Technical

HR AI works best on modern browsers including Chrome (version 90+), Firefox (version 88+), Safari (version 14+), and Edge (version 90+). We recommend keeping your browser updated for the best experience and security.
HR AI works best on modern browsers including Chrome (version 90+), Firefox (version 88+), Safari (version 14+), and Edge (version 90+). We recommend keeping your browser updated for the best experience and security.
Yes! HR AI offers robust API integration capabilities. We support popular tools like Slack, Microsoft Teams, Google Workspace, Outlook, and many ATS systems. Our REST API allows custom integrations with your existing software stack.
Yes! HR AI offers robust API integration capabilities. We support popular tools like Slack, Microsoft Teams, Google Workspace, Outlook, and many ATS systems. Our REST API allows custom integrations with your existing software stack.
Currently, HR AI is optimized for web browsers and works excellently on mobile devices through responsive design. A dedicated mobile app is in development and will be available in Q2 2024 for both iOS and Android platforms.
Currently, HR AI is optimized for web browsers and works excellently on mobile devices through responsive design. A dedicated mobile app is in development and will be available in Q2 2024 for both iOS and Android platforms.

Billing

We offer flexible pricing plans: Starter ($29/month for up to 10 users), Professional ($79/month for up to 50 users), and Enterprise (custom pricing for 50+ users). All plans include core features with varying levels of advanced functionality and support.
We offer flexible pricing plans: Starter ($29/month for up to 10 users), Professional ($79/month for up to 50 users), and Enterprise (custom pricing for 50+ users). All plans include core features with varying levels of advanced functionality and support.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. You can upgrade to a paid plan anytime during or after the trial period.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. You can upgrade to a paid plan anytime during or after the trial period.
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We also offer a 30-day money-back guarantee for annual subscriptions.
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We also offer a 30-day money-back guarantee for annual subscriptions.

Account

To reset your password, click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email. If you don't receive the email within 5 minutes, check your spam folder or contact support.
To reset your password, click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email. If you don't receive the email within 5 minutes, check your spam folder or contact support.
Yes, you can update your email address in your profile settings. Go to Settings > Profile > Contact Information. You'll need to verify the new email address before the change takes effect.
Yes, you can update your email address in your profile settings. Go to Settings > Profile > Contact Information. You'll need to verify the new email address before the change takes effect.
Admin users can add team members by going to User Management > Add User. Enter their details, assign appropriate roles and permissions, and they'll receive an invitation email to set up their account.
Admin users can add team members by going to User Management > Add User. Enter their details, assign appropriate roles and permissions, and they'll receive an invitation email to set up their account.

Features

Our AI analyzes interview responses, communication skills, technical competency, and cultural fit based on your customizable evaluation criteria. It provides objective scoring and detailed insights while maintaining human oversight in the final decision-making process.
Our AI analyzes interview responses, communication skills, technical competency, and cultural fit based on your customizable evaluation criteria. It provides objective scoring and detailed insights while maintaining human oversight in the final decision-making process.
Absolutely! You can create custom evaluation templates tailored to specific roles, departments, or interview types. Define your own criteria, scoring methods, and question sets to match your organization's unique requirements.
Absolutely! You can create custom evaluation templates tailored to specific roles, departments, or interview types. Define your own criteria, scoring methods, and question sets to match your organization's unique requirements.
HR AI provides comprehensive analytics including hiring metrics, interview performance trends, candidate pipeline analysis, and team productivity reports. All reports can be exported to PDF or Excel and scheduled for automatic delivery.
HR AI provides comprehensive analytics including hiring metrics, interview performance trends, candidate pipeline analysis, and team productivity reports. All reports can be exported to PDF or Excel and scheduled for automatic delivery.

Still have questions?

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